Frequently asked questions

Sirislotus.com is an eCommerce platform offering a wide range of products, including fashion, beauty, health products, and traditional Indian food like vegetarian and non-vegetarian pickles. We are committed to delivering high-quality, authentic products across India.

Placing an order is simple:
– Browse our website and select the products you wish to buy.
– Add them to your cart and proceed to checkout.
– Enter your shipping details and complete the payment.
– Once confirmed, you will receive an order confirmation email and SMS.

We accept multiple payment methods, including:
– Credit/Debit Cards (Visa, Mastercard, RuPay)
– Net Banking
– UPI (Google Pay, PhonePe, Paytm, etc.)
– Wallet Payments
– Cash on Delivery (COD) (If available for your location)

Delivery times vary based on your location:
– Metro Cities: 3-5 business days
– Other Locations: 5-7 business days
– Remote Areas: 7-10 business days
Once shipped, you will receive a tracking link to monitor your order status.

Yes, COD is available for select locations. However, additional charges may apply for COD orders.

Our return policy is as follows:
– Returns: Accepted within 3 days from the delivery date for eligible products.
– Non-Returnable Products: Food items and natural health products cannot be returned due to safety and hygiene reasons.
– Replacements: Available for select products in case of defects or incorrect items received.
– Refunds: We do not offer refunds on any products.

For more details, check our Return & Replacement Policy or contact customer support.

Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your order by logging into your account on Sirislotus.com.

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with images of the item and packaging. Our team will assist you with a replacement if eligible.

Yes, we deliver to almost all locations across India. However, some remote areas may have limited delivery services.

For any inquiries, assistance, or complaints, you can reach us at:
– Email: contact@sirislotus.com
– Phone: +91 8500298800

Orders can be canceled before shipment by contacting our support team. Once shipped, cancellations are not allowed.

Yes! We source our products from trusted suppliers and manufacturers to ensure high-quality, authentic, and safe items.

Yes, we frequently run special discounts and promotions. Stay updated by subscribing to our newsletter and following us on social media.

If you are a seller interested in partnering with us, please contact our team at contact@sirislotus.com for more details.